Client Support for Real Estate and Other
Welcome to the Realty Web Designers Client
Support Web Site. This self contained site contains account
information for our Real Estate Website
customers as well as real-time support
and project activity logs for our other non real estate related
clients. You can monitor your project's progress, ask questions,
submit changes as well as receive product and project documentation
in .doc, .pdf, or .html format.
Each Realty Web Designers 'Project File' includes:
- A Documentation Library
- Project News Flashes (via email)
- Access to Tracker Updates (real-time project progess and info)
- In-Progress Request/Suggestion Forms
- Contact Information Forms
- Ongoing Screenshots
- Project forums (this feature allows employee collaberation
during development)
- SMS/Pager updates*
Before you can use this site, you must first
meet certain criteria:
- Be currently engaged in a project with Realty Web Designers
- Receive an ID and Password (issued 48 hours after
project has begun)
Peer To Peer, Employee Training
and Third Party Support
Realty Web Designers also offers Peer to Peer and Third Party
support:
- Support your clients seemlessly via our Third Party support
system. We can offer your clients hardware, software and web
support at an affordable cost.
- Help guide and train your employees in the fields of hardware,
software, custom software and web application administration,
deployment and general usage.
- Provide your company with a forum for constructive customer
feedback. This forum is moderated, updated and supported by
our team of qualified experts.
- Provide SMS, paging,phone, IMS and web based support for
off-site employees and cilents.
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